Shipping Policy
Order Processing Time
All orders are processed within 3–7 business days. Once your order is fulfilled, it will be shipped and you’ll receive a confirmation email with tracking information.
Estimated Shipping Times
Shipping times vary depending on destination. Estimated delivery times after fulfillment are:
- United States: 3–6 business days
- Canada: 4–7 business days
- United Kingdom: 6–10 business days
- European Union: 6–10 business days
- Mexico: 7–12 business days
- Brazil: 10–15 business days
- Japan: 6–10 business days
- Australia: 6–12 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Total delivery time = processing time + shipping time.
Will My Order Arrive in One Shipment?
Not always. Orders may be split into multiple shipments depending on the products ordered and fulfillment locations.
Some items are always shipped separately due to packaging requirements, including:
- Snapback hats, trucker hats, dad hats/baseball caps, and visors
- Stickers
- Bean bag covers
- Notebooks
If your order ships in multiple packages, you’ll receive separate tracking numbers.
Free Shipping
We offer free standard shipping on orders over $80 USD to select regions, including:
- United States
- Canada
- United Kingdom
- Mexico
- Europe*
- Europe excludes Iceland, Liechtenstein, Norway, and Switzerland. Free shipping does not apply to select European territories and regions with higher shipping costs, such as EFTA countries and certain dependencies.
Free shipping eligibility is calculated at checkout based on the delivery address.
Important Exclusions
- Sherpa Blankets are excluded from free shipping and always carry a shipping fee, regardless of order value or destination.
- Free shipping applies only to the eligible regions listed above.
International Shipping
We ship worldwide.
International shipping costs and delivery times vary based on destination, product type, and fulfillment location. All shipping rates are calculated at checkout.
Please note that customs duties, taxes, or import fees (if applicable) are the responsibility of the customer and are not included in the item price or shipping cost.
Additional Notes
- Shipping rates may vary depending on product size, weight, and fulfillment location.
- Delays caused by customs, carriers, or external factors are outside our control.
- We are not responsible for incorrect shipping addresses provided by the customer.